Privacy Policy

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

• We ask for contact information including your name, email address, address and phone number, on our website so that we can reply to your enquiry.
• We ask for your account and contact information when you hire or buy something from us.
• We use cookies or scripts which are designed to track usage of our website, see Cookie Policy
• Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

• When you contact us by email or through our website, we store your name and email address, address plus your phone number if you’ve given them to us.
• When you buy something from us, we store your name, email address, phone number, and a delivery address.
• If you do business with us, we store your business name and keep records of the invoices we send you and the payments you make.

Where we store your information

If we do business, we store your information in our accounts software.

How we use your information

We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Harvey Farrar by email at sales@email.co.uk or by phone on 07772 375986. If you’re the letter writing type, send your envelope to Farrar Transport, Unit 6 Crigglestone Industrial Estate, Wakefield WF4 3HT.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.